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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle bonar

February 21, 2026

5  out of  5
rating by Michelle bonar
"They are the Best and are so easy to work with and helpful in every situation no matter how big or Small I appreciate them all so much !"
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Shannon Weil

February 20, 2026

5  out of  5
rating by Shannon Weil
"Friendly prompt service! I highly recommend Rudy and his team."
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Ella Bean

February 20, 2026

5  out of  5
rating by Ella Bean
"I have never had an easier time with finding the right insurance for me than with State Farm. I especially appreciate their attentive and through customer service who left me feeling cared for and question-free. I recommend them to anyone looking for an insurance company who cares!"
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Lauren Merritt

February 20, 2026

5  out of  5
rating by Lauren Merritt
"Rudy Manzon is fantastic! He's professional, friendly, and always takes the time to explain everything clearly. The whole process was smooth and stress-free, and I felt confident knowing I was in good hands. Highly recommend Rudy if you are looking for great service and someone you can trust!"
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Cameron Frey

February 20, 2026

5  out of  5
rating by Cameron Frey
"I’ve had a great experience with State Farm. Their customer service is always responsive, helpful, and professional. Whenever I’ve had questions about my policy or needed assistance, my agent took the time to explain everything clearly and made sure I understood my coverage options. The claims process was smooth and stress-free, which made a big difference during a challenging time. I appreciate their reliability and would definitely recommend State Farm to anyone looking for dependable insurance coverage."
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Josh Bailey

February 19, 2026

5  out of  5
rating by Josh Bailey
"Josh answered to all of our questions and he responded back to us fast as he could and he took his time to make sure everything was correct."
We responded:
"Josh, it is a pleasure to hear what a wonderful experience you have had with your doppelganger Josh. Thank you for your review and the confidence in our services. Welcome to the State Farm family !"
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Kam Weil

February 19, 2026

5  out of  5
rating by Kam Weil
"Easy to work with and easy to understand. I really appreciated the help I got when I contacted this agency."
We responded:
"Kam: Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with our team. Should you have any further questions or require assistance, please do not hesitate to contact us! Everyone in the agency works for our customers. Thank you! "
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Karsynn Hatfield

February 19, 2026

5  out of  5
rating by Karsynn Hatfield
"I got a quote and it was quick, easy, and an affordable price. Overall, the service was great. I spoke to two people at the agency, and they were very friendly. I recommend this agency for people looking to get auto and home insurance."
We responded:
"Thank you for the amazing review, Karsynn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. In this day and age where there are so many options for the consumer, we are privileged to have our customers and excited when they make a little noise about it. Thank you ! "
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George Harris

February 11, 2026

5  out of  5
rating by George Harris
"Thanks Josh the money U saved me will come in handy Thanks again George"
We responded:
"Mr. Harris: Thank you kindly for taking the time to review our services and mention your interaction with Josh. Welcome to the State Farm family. It is satisfying to hear the enthusiasm from customers when they see the value and make reference of how they were treated. We happily work hard for every customer, and we thank you for choosing us. Sincerely! "
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Jackie Snow

February 5, 2026

5  out of  5
rating by Jackie Snow
"Saved me a bunch of money and helped me cancel my existing policy. Amazing service."
We responded:
"Jackie: Thank you for taking the time in sharing your experience with us. Josh is known for calling in conference to assist customers in the transition. Customers like you find it valuable. We are delighted that we are saving you money all the while providing exceptional coverage. Welcome to the State Farm family and thank you again for the review and vote of giving us an opportunity to earn your business. "
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Carter Weil

February 2, 2026

5  out of  5
rating by Carter Weil
"The staff was extremely friendly and had great service. I recommend this agency."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rudy Manzon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Vern Cooper

January 22, 2026

5  out of  5
rating by Vern Cooper
"Josh was excellent to speak with and made the process quick and easy. He understood my needs and provided the exact solutions I needed for insurance over the phone. As a busy professional, I always appreciate efficiency and that is what Josh provided."
We responded:
"Vern: Thank you so very much for pointing out your interaction with Josh. We live in busy times, and we try our best to cater to our customers' needs at a personalized level. Our reward is your recognition, and we hope to be able to service your insurance needs for many years to come. Thank you and welcome to the State Farm family. "
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Charlotte Scott

January 19, 2026

5  out of  5
rating by Charlotte Scott
"I’ve always had a great relationship with State Farm. Working with Josh from one of the Lexington locations has been a very pleasant experience. I love the fact that my drive safe device has helped lower my car insurance $30 over the past year. Highly recommended."
We responded:
"Charlotte: Thank you very much for your kind words regarding Josh and State Farm. Our Drive Safe and Save program is truly amazing when it comes to providing discounts. So many customers enjoy those benefits both upon adding that feature and one renewals. State Farm and our agency is very lucky to have customers like you. Thank you / Rudy"
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Alisha Sames-Rodriguez

January 12, 2026

5  out of  5
rating by Alisha Sames-Rodriguez
"I was very pleased that my agent took the time to reach out to me about my car and home insurance.
He took the time to explain my coverage and whether I needed more. No other agent has ever took the time to call or explain my coverage."
We responded:
"Alisha: We are very grateful for you sharing your story and know all of us here think you are AMAZING ! Thank you so much for leaving us a review and especially sharing you appreciation for us taking pride in explaining our coverages. Thank you / Rudy"
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Sara Nowak (Squall and Fury)

January 5, 2026

5  out of  5
rating by Sara Nowak (Squall and Fury)
"Josh was an amazing dude to work with! He was always helpful and pleasant through the whole process. I'm so glad to see that others are happy too."
We responded:
"Sara: Thank you for taking the time to provide us feedback regarding your experience with us and more specifically Josh. He takes a lot of pride and puts a lot of effort to make sure people feel good about dealing with him and our agency. We certainly are very grateful for the feedback and your business as its a reward for the work we put in. We hope to be able to service your insurance needs for many years to come. Thank you ! "
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Tanman

December 29, 2025

5  out of  5
rating by Tanman
"The same coverage as before. He added roadside assistance & renter’s coverage may not seem like a lot of savings. Now I’m getting more & paying less out of pocket monthly.😊"
We responded:
"Tanman: One of the strategies we take pride in is constantly monitor the policies for our customers for ways which we can improve their coverage and save them some money. We are happy you see the value and thankful for your kind words ! Thank you "
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Douglas Smith

December 29, 2025

5  out of  5
rating by Douglas Smith
"Today I’ve been proven wrong not all insurance companies are the same. Josh State Farm was super could not have gotten Better service anywhere. Thanks, Josh."
We responded:
"Douglas: That just makes our week! Thank you for taking the time to share your experience with such kind words setting us apart. That is very kind of you, and we certainly appreciate it. Your words go a long way to everyone in the agency, especially Josh ! Thank you ! "
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Autumn Rose

December 23, 2025

5  out of  5
rating by Autumn Rose
"I am so pleased with how easy Josh made it for me i was at work trying to get insurance and he made it so quick and simple took 5 minutes literally and a great price Thank you so much For actually making something easy for a working mom. The team never lets me down anytime I need to add a car, remove a car, or just have questions they answer me within minutes they also have made it where I can text and don't have to call which is amazing for me."
We responded:
"Mrs. Rose: We welcome you to the State Farm family and thank you for taking the time to share a few words about your experience with our agency and especially with Josh. We take pride in what we do and feel rewarded when customers take time out of their busy day to remind us. Best Regards"
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Paul McVeigh

December 19, 2025

5  out of  5
rating by Paul McVeigh
"Easy to deal with and saves a ton while bundling home and auto."
We responded:
"Paul Welcome to Kentucky and to State Farm. Thank you for reviewing our State Farm office and letting us know that we were able to provide you with some service as well as save you some money. We love it when we deliver that kind value ! Thank you ! "
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Erin Hedrick

December 18, 2025

5  out of  5
rating by Erin Hedrick
"Josh really surprised me with his honest recommendations & I appreciated him sharing his experiences to help me. He gathered great information & I feel a lot more secure about making future decisions. Thanks, Josh!"
We responded:
"Erin: Thank you for your 5-star review! Most importantly thank you for recognizing Josh's professionalism. It requires a little of bit of work to make sure we don't over or under insure anyone. We are sensitive to how hard everyone works for their money, and we try to build a wall of protection at the right value. We hope to always live to your expectation of elevated service. This kind of response has Josh smiling from ear-to-ear. Thank you ! "
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Saraya Young

December 16, 2025

5  out of  5
rating by Saraya Young
"Josh was awesome to work with!"
We responded:
"Saraya: I have been often told that at times less is more. What you described with six words means the world to us. It's very rewarding to feel that customers such as yourself felt good about our effort. Welcome to the State Farm family! We look forward to many years of service at the level you describe. Thank you for the opportunity! "
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Ike Boling

December 12, 2025

5  out of  5
rating by Ike Boling
"Super friendly agent! Helped me get insured quickly and easily"
We responded:
"Ike: Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Congratulations on the purchase of your vehicle. It's well insured. Thank you !"
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Hannah Beeler

December 10, 2025

5  out of  5
rating by Hannah Beeler
"Although State Farm was unable to help me today I will return in the future. Makayla was very helpful and thorough with our conversation. If you need insurance now or in the future get in contact with Makayla!"
We responded:
"Hannah: Thank you so very much for sharing such a perspective. There might be situations in which we cannot help you today but will provide you with the same professional service and information. Thank you for seeing value in it and sharing it via this review. We are most definitely will reach out in a few months. We want to see you part of the State Farm family. Thank you ! "
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Isabelle Cournoyer

December 5, 2025

5  out of  5
rating by Isabelle Cournoyer
"Very helpful!"
We responded:
"Isabelle: Welcome to Kentucky. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. Thank you ! "
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Regina McCann

December 5, 2025

5  out of  5
rating by Regina McCann
"Great customer service!! Spoke with Makayla and she did an excellent job in accommodating my needs and such a great price, I might add! A big save indeed! New to this company but so far so good!"
We responded:
"Mrs. McCann: We’re honored by your positive feedback and thrilled to welcome you to the State Farm family ! We appreciate very much your kind words and even more the opportunity to service your insurance needs. We have some exceptional rate decreases to share. If we need to stay a little longer or come a little earlier to accommodate your schedule, it is our pleasure to do so. Everyone in this agency works for every single customer we have. Enjoy your holidays and thank you very much ! "