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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natalia Smith

March 13, 2026

5  out of  5
rating by Natalia Smith
"Employees were super helpful and answered all of my questions :-)"
We responded:
"Thank you for taking the time and providing us with some feedback as well as a 5-Star review Natalia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We take pride in what we do and joy when customers kindly remind us that we left an impression. Thank you"
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Madison Cook

March 13, 2026

5  out of  5
rating by Madison Cook
"Had such a great experience with them!"
We responded:
"Thank you for your kind review. We know insurance can be complicated and even boring, but we do enjoy what we do and part of it is knowing customers are well protected. Thank you ! "
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Jackson Crouch

March 13, 2026

5  out of  5
rating by Jackson Crouch
"Quick service and very helpful Rudy and his team are truly there for customers"
We responded:
"Jackson, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rudy Manzon’s Team here in our Lexington office.  Your words have meaning to us and we appreciate them very much as well as your business. Please reach out any time. Thank you ! "
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Victor Mendez

March 12, 2026

5  out of  5
rating by Victor Mendez
"Staff was super welcoming and awesome. I had a lot of questions which they were able to answer and most importantly help with insurance!"
We responded:
"Thank you so much for the 5-stars, Victor! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! A good insurance strategy can avoid a lot of headaches and unnecessary losses. Thank you ! "
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Raegan Elder

March 12, 2026

5  out of  5
rating by Raegan Elder
"Great service!!!"
We responded:
"We appreciate your review, Raegan. We are so happy that you had such a wonderful experience at our agency here in Lexington. We are grateful for the opportunity to serve you. Thank you ! "
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Natasha Mckee

March 11, 2026

5  out of  5
rating by Natasha Mckee
"I highly recommend Rudy Manzon a State Farm representative. He is very professional, responsive, and genuinely cares about helping his customers. He made the insurance process easy to understand and provided great guidance when choosing the right coverage."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience our team. When customers reference us as helping the process, making it easy and caring, it truly makes our day. It is very rewarding and it is a symbol of the brand and the agency. Thank you for such kind words and the trust on us to handle your insurance needs. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lexington."
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Jose Almanza

March 10, 2026

5  out of  5
rating by Jose Almanza
"Great job 👏🏾 couldn’t asked for a better job"
We responded:
"Jose: Muchas gracias por la oportunidad y el voto de confianza. Bienvenido a la familia de State Farm. Cada dia mas miembros de nuestra comunidad concluyen que estan respaldados tanto atravez de la agencia asi como la marca de 103 anos de State Farm. Please reach out at any time, everyone at the agency works for you. Thank you ! "
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Kimberly Metzcus

March 7, 2026

5  out of  5
rating by Kimberly Metzcus
"Superior employees that make you feel like family. Highly recommend this agent for all your insurance needs."
We responded:
"Kimberly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rudy Manzon’s Team here in our Lexington office. "
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Caleb Smith

March 6, 2026

5  out of  5
rating by Caleb Smith
"Great service!"
We responded:
"Thank you for the fantastic review, Caleb! We are always here to help with your insurance needs. "
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Will Compton

March 6, 2026

5  out of  5
rating by Will Compton
"this place has amazing customer service and they really know how to make you feel valued and greatful to have your business"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rudy Manzon’s Team. We are very sensitive to how hard people work for their money and when they privilege us with the opportunity to work for them, we are honored. Everyone in the agency works for our customers, reach out any time. Thank you ! "
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Chauntel Jackson

March 6, 2026

5  out of  5
rating by Chauntel Jackson
"Josh is so sweet and helped me out so much!"
We responded:
"Thank you so much for the 5-stars, Chauntel! We hugely appreciate your feedback. It's very kind of you to make note of Josh. He takes pride in assisting customers and we are lucky when customers like you notice it. Thank you ! "
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Joseph Hetherington

March 6, 2026

5  out of  5
rating by Joseph Hetherington
"Great team, great service."
We responded:
"Joseph, thank you for your wonderful review of our agency and out team, everyone here appreciates the kind words. "
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Charlotte Hamilton Scott

March 5, 2026

5  out of  5
rating by Charlotte Hamilton Scott
"Once again, Josh addressed my concerns and my questions. Highly recommend State Farm and Josh."
We responded:
"We appreciate your review, Charlotte. We are so happy that you had such a wonderful experience with our agency on more than one occasion. Thank you for highlighting Josh as we at the agency witness on a daily basis how much pride and joy assisting customers brings to him. Your comments are very well received and appreciated. We will always continue to strive to make you feel we put our best effort forward to assist or answer any and all questions. Thank you ! "
Profile photo of Charlotte Scott

Charlotte Scott

March 5, 2026

5  out of  5
rating by Charlotte Scott
"I’ve always had a great relationship with State Farm. Working with Josh from one of the Lexington locations. He always takes the time to answer any questions that I have at the time. He makes it a very pleasant experience. I love the fact that my drive safe device has helped lower my car insurance $30 over the past year. Highly recommended."
We responded:
"Charlotte: Thank you very much for your kind words regarding Josh and State Farm. Our Drive Safe and Save program is truly amazing when it comes to providing discounts. So many customers enjoy those benefits both upon adding that feature and one renewals. State Farm and our agency is very lucky to have customers like you. Thank you / Rudy"
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Stacy Crain

March 5, 2026

5  out of  5
rating by Stacy Crain
"Highly recommended! We relocated to Lexington from another state. Their agent, Josh, made setting up our home and car insurance seamless."
We responded:
"Stacy: Welcome to Kentucky and the Lexington area. We know you will find Lexingtonians hospitable and welcoming and you and your family will enjoy this city as much as we do. Thank you for mentioning your satisfaction with Josh and how he handled your transition. As I tell many customers and friends, Josh is a special individual which brings joy and pride every day with his interactions. We are lucky to have him and our customers. We hope to service you and your family for years to come. Thank you ! "
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Garrett Williams

March 4, 2026

5  out of  5
rating by Garrett Williams
"Great customer service! Explained everything thoroughly and got us a great rate for our needs. Will highly recommend to others!"
We responded:
"Garrett: Welcome to State Farm. Thank you for your kind review and the opportunity to work with you. We feel very good when customers feel they are getting value and service for their hard-earned money. We will always work hard to ensure this sentiment always persists. Thank you ! "
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Chris Releford

March 4, 2026

5  out of  5
rating by Chris Releford
"Very pleased with customer service, and very pleased with the way everything wss explained to me. Plus everyone was very welcoming and very professional. Highly recommended"
We responded:
"Chris: First off, thank you for your business and your kind words. Second, it's hard not to be welcoming when you shared the pictures and videos of your three dogs. Especially the husky with pitbull. We love receiving customers in the office and getting to talk to them and know them a little better. We are grateful for the opportunity, and we will work hard to always preserve that image you have of us. Thank you ! "
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Josh Bobbitt

March 3, 2026

5  out of  5
rating by Josh Bobbitt
"They are very knowledgeable and very eager to help and explain any and everything you needed to know. Josh was very friendly and talked in terms that anyone could follow, not a lot of business jargon. I am completely satisfied and happy to have them as an agent."
We responded:
"Josh, thank you so much for the wonderful review! We really appreciate your kind words. Everyone in the agency understands we work hard for our customers. We make it part of our duty to try and make things for our customers as easy as we can. Your words mean a lot to both the team and Josh. Thank you! "
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Nathan

February 28, 2026

5  out of  5
rating by Nathan
"Excellent service with even better customer service! Would 10/10 recommend!"
We responded:
"Nathan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rudy Manzon’s Team!"
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Conner Purvis

February 28, 2026

5  out of  5
rating by Conner Purvis
"Had a great experience with all the workers, I recommend Carter he was friendly over the phone and got the job done efficiently. Thank you!"
We responded:
"Conner, thank you for your wonderful review of our agency and our team and thank you for making mention of Carter. All of us here work for our customers and recognition of our effort is a great reward. Thank you ! "
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Itzel Rodriguez

February 28, 2026

5  out of  5
rating by Itzel Rodriguez
"Rudy is incredibly professional, knowledgeable, and always willing to take the time to explain policies in a way that’s easy to understand. He’s responsive, detail-oriented, and genuinely cares about making sure clients feel confident and supported in their coverage decisions. If you’re looking for someone trustworthy and efficient, Rudy is definitely the person to work with."
We responded:
"Itzel, thank you so much for the vote of confidence and such kind words. Buying insurance is just the first step but not the most important one. Understanding what you are buying and why you are buying it is a lot more important. A good insurance strategy with a knowledgeable agent will save you money, protect your assets and save you plenty of hardship and headaches. I appreciate it very much you share those exact sentiments. We will always strive to explain and provide detailed information of our products and services. We are grateful for the opportunity and ecstatic about your comments and review! "
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Jacob Witt

February 27, 2026

5  out of  5
rating by Jacob Witt
"I had a great experience and all of the workers were very helpful."
We responded:
"Thank you for the amazing review, Jacob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs and make certain customers feel comfortable and happy with the way they were treated. "
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Estelle R

February 27, 2026

5  out of  5
rating by Estelle R
"Rudy is amazing! He is quick to respond, helpful, and made sure I knew all of my options. He took the time to explain everything throughly and it made me feel so much more confident in my choice with State Farm!"
We responded:
"Estelle, thank you so much for the 5-star rating and your comments. Everyone's time is valuable and we understand that when it comes to insurance a strategy with options is the best way to save money and be well protected. Our jobs is to provide good, solid information so that the customer can make the best option for them and their families. Thank you for the opportunity and the kind comments. Welcome to the State Farm family. "
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Holly Allen

February 27, 2026

5  out of  5
rating by Holly Allen
"Great service. Answered all my questions quickly and efficiently."
We responded:
"Holly, it is a pleasure to hear what a wonderful experience you have had with our team! We take a lot of pride in providing information and addressing questions promptly and in detail. We always want to ensure that our customers know what they are paying for. Thank you ! "
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Kitty Kitty

February 27, 2026

5  out of  5
rating by Kitty Kitty
"I just feel after going here, I feel like family I feel I can come in here safely and know what I need to be done is gonna get done the right way. They have been with me from the start all of the workers here are truly amazing and caring. Without them I would be clueless of my insurance, but with them I’ve grown smarter. Thank you 😊"
We responded:
"Thank you for the wonderful 5-star review and more importantly about sharing your comments about how you felt about the way we treated you and the effort we put forward! Getting this type of review is a great source of pride and inspiration for us, thank you immensely for it. We are so happy you had a wonderful experience with us here at our State Farm agency. If you ever need anything down the road, do not hesitate to reach out—everyone in the agency works for you. Thank you ! "