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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Marks

Nick Marks

October 23, 2025

5  out of  5
rating by Nick Marks
"They don't make them like Rudy anymore. Invited me over for a review. Had a great conversation and at no time was pressured to do anything. The guy even sent me home with some carrot cake! Got an email summarizing our conversation and some suggestions for future planning. Hoping not to have to call him with an emergency but pretty confident he will take care of business if I do."
We responded:
"Nick: All of us here most certainly have a great appreciation for our customers and we extend the invite to all of them come spend a little time with us in our office. We always have some treats or goods to share. It's a small token of gratitude and a reminder we are here for the customer. I certainly enjoyed speaking with you and in my opinion, you should have taken a few more treats. Thank you for sharing your experience and know that we got you ! Thank you"
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Elie Chahoud

October 20, 2025

5  out of  5
rating by Elie Chahoud
"Excellent experience with State Farm! They helped me find the right coverage at a great price and explained everything clearly. The staff was friendly, professional, and made the whole process smooth. I highly recommend them to anyone looking for reliable car insurance."
We responded:
"Elie: It was a pleasure to meet you, and I thank you for coming into our agency. As an agent, I understand that people live very busy lives and technology assists in us processing and managing our day-to-day from a distance and with a few clicks, but I always thoroughly enjoy the face-to-face in person meetings when the customer schedule allows. Being able to spend time with a customer to discuss the different lines and come up with a strategy is something we as agents really enjoy. Thank you for your business and welcome to the State Farm family ! "
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Shannon Wilkerson

October 11, 2025

5  out of  5
rating by Shannon Wilkerson
"Rudy has been such a massive blessing…an incredible businessman and heart for his community! So proud and grateful that he is such an impact in Lexington and beyond!"
We responded:
"Shannon: Thank you kindly for such impactful words. We all live busy lives and go through our days with our challenges and other. It is very rewarding when someone takes the time to deliver such kind remarks. It makes us feel our day-to-day has absolute meaning and we add some value to the lives of others. Thank you for such special and kind remarks as well as the choice of privileging us with your business. We are thankful for customers like you. Thank you very much ! "
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leigh jankowski

October 10, 2025

5  out of  5
rating by leigh jankowski
"Very helpful no pressure to sign up on policy"
We responded:
"Leigh: Thank you for taking the time to share your thoughts! When a customer takes time out of their busy day-to-day to pay us a compliment, it really makes us feel very rewarded for our efforts. We try very hard to be informative versus pushy like others. At the end of the day, we want the best coverage for the best value so that our customers can rest easy knowing they are in good hands. Thank you immensely ! "
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Terry Alan

October 8, 2025

5  out of  5
rating by Terry Alan
"Very knowledgeable and makes it easy to make any kind of adjustments/ changes."
We responded:
"Terry: Thank you so much for being such an amazing customer for over two decades. We sincerely appreciate your business and the kind ratings. We love it when we see our customers happy with our services and enjoying the fruits of their hard work while we protect it. We hope to service your household for a few decades more. Thank you ! "
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Heather Wharton

October 3, 2025

5  out of  5
rating by Heather Wharton
"Josh and his team are very helpful and always available"
We responded:
"Mrs. Wharton: We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thank you for such kind words about Josh and his demeanor and professionalism. This kind of feedback is incredibly rewarding. We appreciate our customers, but we also appreciate very much when they recognize our efforts. Thank you ! "
Profile photo of Ta'mira Dennison Va'a

Ta'mira Dennison Va'a

October 3, 2025

5  out of  5
rating by Ta'mira Dennison Va'a
"Impeccable customer service, straightforward details about my insurance plan and coverage!! Very clear about the discounts and how to safe money!! Best car insurance company I’ve ever dealt with in my lifetime!! Unmatched"
We responded:
"Ta'mira : THANK YOU very much for your colorful and UNMATCHED enthusiasm of our service. We love this kind of feedback! It motivates and most definitely makes us proud and joyful. We strive hard to communicate and explain every detail of our products so that the customer feels very confident and informed about your decision. Welcome to the State Farm family. It made our day and our week your review and we are thrilled we were able to get you discounts which made you feel good about your choice. Thank you ! "
Profile photo of Tanner Johnson

Tanner Johnson

September 29, 2025

5  out of  5
rating by Tanner Johnson
"Great insurance company have been very helpful first and only insurance I have ever had"
We responded:
"Tanner: You are remarkable and very responsible at a very young age. Your smart approach of creating layers of protection will serve you well as you take steps to build your net worth and future stages of life. Thank you for the vote of confidence, your kind words and your business. We will strive always to have you feel we put the best effort forward. Thank you ! "
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Susannah Chalkley

September 29, 2025

5  out of  5
rating by Susannah Chalkley
"Rudy’s office is so helpful. I always work with Josh and he’s great and finding just the right policy for my family."
We responded:
"Mrs. Chalkley: We are honored by your positive feedback! We are delighted when we reach out to us to in order to provide you and your family with the best strategy when it comes to insurance. We enjoy being able to share our knowledge of the industry and our products so it can best fit your family. Thank you very much for your business and your continuous vote of confidence. Thank you ! "
Profile photo of Charles Long

Charles Long

September 23, 2025

5  out of  5
rating by Charles Long
"Very responsive and helpful team."
We responded:
"Charles: Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It is very important and extremely satisfying when the feedback from our customers depicts our responsiveness and pro-activeness to assist. We take pride in that. Thank you for your business. Welcome to the State Farm family. "
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Nathan O'Donnell

September 18, 2025

5  out of  5
rating by Nathan O'Donnell
"Joshua O'Donnell is a great source of information for getting my friends and family insured in all the ways they need. Thanks a ton!"
We responded:
"Nathan: We appreciate your review and your compliments to Josh ( as we call him ). Josh takes pride in providing knowledge and attention to detail to our customers. Thank you for your trust in our agency and in Josh by referring others to us. That means the world to us. Thank you ! "
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Frances Fox

September 18, 2025

5  out of  5
rating by Frances Fox
"Great service, super nice staff. Highly recommend them."
We responded:
"Frances: Thank you and your husband so much for stopping by the agency. Welcome to Kentucky !! I appreciate learning very much a little more about you and that of your family. We are thrilled to be able to assist you with your coverages and a strategy for what is to come both for the business and at a personal level. We appreciate immensely you are taking the time to recognize our efforts and post a review. Thank you! "
Profile photo of tina C

tina C

September 8, 2025

5  out of  5
rating by tina C
"Josh is great!!!!!! He definitely made me feel at ease about getting a new policy and answered every question that I needed an answer too. He's great I don't think I ever want anyone else..... five stars I wish I could give you more.."
We responded:
"TINA: Thank you so much for your words praising Josh. When a customer shares their experience in such an enthusiastic way, we know our hard work is paying off. Josh is very focused on explaining and detailing every aspect of our policies. He prides himself as he knows insurance can be complex to navigate without a professional that truly cares. We are DELIGHTED to have you, and we share and appreciate immensely your enthusiasm for Josh and State Farm. Thank you !!!!"
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Angela Marshall

August 29, 2025

5  out of  5
rating by Angela Marshall
"Josh was terrific in helping me save almost $1000 per year on my homeowners insurance! He was very courteous and was always available when I called. I highly recommend!"
We responded:
"Mrs. Marshall: Welcome to the State Farm family. We are absolutely thrilled that we were able to save you so much money. It feels good when to be able to provide exceptional coverage for your assets all the while doing so at a significant discount. Josh takes a lot of pride in assisting customers and he truly treats everyone as family. Thank you for sharing your story and privileging us with your policy. Thank you ! "
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jose miranda

August 26, 2025

5  out of  5
rating by jose miranda
"Me tomo poco tiempo recibir una oferta adecuada a lo que quería muchas gracias a la Sra Alessandra muy amable hasta para ayudarme con la anterior aseguradora."
We responded:
"Jose: Muchisimas gracias por tomarte el tiempo en compartir algunas palabras sobre tu experiencia con nuestros servicios. Nos da orgullo asistir a nuestros clientes al punto de ser reconocido nuestro trabajo. Siempre nos colocamos a dispoiscion para colaborar con la transicion de las aseguradoras porque comprendemos que no todas tienen la postura o detalle con el cual nosotros tratamos a todos nuestros clientes. Bienvenido a la familia de State Farm, aqui siempre estas bienvenido. Invitamos a toda nuestra comunidad latina a conversar con nosotros sobre una estrategia de seguro para mejor atender sus necesidades. Atentamente / Rudy"
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mike walker

August 25, 2025

5  out of  5
rating by mike walker
"Getting insurance for my car was quick and easy, with great rates that fit my budget. The whole process was smooth and stress-free—thank you for making it such a hassle-free experience!"
We responded:
"Mr. Walker: Thank you for giving us the chance to share some quotes with you. We have had some of the most aggressive rates we have seen in some time. It brings us much joy to know we can pass on some discounts to customers such as yourself. We look forward to continuing to support your insurance needs. Thank you for taking the time in writing this wonderful review. Thank you / Rudy"
Profile photo of Blanca Munoz

Blanca Munoz

August 22, 2025

5  out of  5
rating by Blanca Munoz
"josh was absolutely awesome! 👏🏽 he was incredibly helpful, knowledgeable, and patient throughout the entire process. as first-time homebuyers, we were feeling overwhelmed, but josh (and the whole office) made us feel so much more confident and comfortable about getting the right home insurance. i truly appreciate how he explained everything clearly and made the process so smooth. highly recommend!"
We responded:
"Mrs. Munoz: We are very excited about this new chapter of your life. A new home is the dream of many and the beginning of wonderful memories. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Josh always takes pride in explaining the coverages and is thrilled when customers find value in it. Welcome to the State Farm family and thank you for your review. If there is anything else we can do for your insurance needs, just let us know! Thank you again for your business and the trust you put on our agency and State Farm."
Profile photo of Bassam Alfroukh

Bassam Alfroukh

August 19, 2025

5  out of  5
rating by Bassam Alfroukh
"Excellent service and very helpful in not only explaining coverage's, but giving the best deal as well."
We responded:
"SAM: We love it when customers come into our agency. You took the time to come twice and ask all the right questions and compare our coverages, prices and service with others and you generously picked us. Please accept a very enthusiastic THANK YOU and welcome to the State Farm family. Additionally, I wanted to also thank you for taking the time of leaving us this review. It really means the world when we are recognized. Thank you ! "
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Adam

August 13, 2025

5  out of  5
rating by Adam
"Rudy Manzon is a very intelligent, empathetic, and effective agent. He treated me with such kindness and care when I met him last week. If you need help with any challenging problem involving yourself or your family, contact Rudy at State Farm. You won't regret it."
We responded:
"Adam: It was an honor to meet you and I am appreciative of you sharing some of your journey with me. You are resilient and an inspiration and I am certain the next chapters of your life are going to be fantastic. Thank you for the privilege of protecting you and your family and know that I am touched by your kind words. They have a profound meeting to the brand we represent and what we do on a daily basis. Thank you ! "
Profile photo of Joshua Howells

Joshua Howells

August 13, 2025

5  out of  5
rating by Joshua Howells
"Josh and Rudy were so helpful in getting us the best rate. In one visit they were able to beat all competitors by a large amount! They are also extremely knowledgeable on the insides of the insurance game and helped explain a ton to us! A lot to say about having an agent that knows your face! Thank you guys"
We responded:
"Joshua: It was a pleasure to spend time with you ! You ask all the right questions and have a great sense of strategizing for the future. We always make a lot of effort to take different approach and put together different configurations in order to maximize the discounts. One of the best feelings is to feel the customer's excitement due to a discount we were able to provide. We believe we all can use a little discount in our lives, so we try hard. We also love it when customers come to our office. Thank you for that, thank you for your business and thank you for your kind words. Respectfully ! "
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Alex

August 12, 2025

5  out of  5
rating by Alex
"Rudy and Josh at State Farm are seriously the best! I decided I wanted to make the switch so I emailed Rudy and he met with us in person on a Saturday to explain the process of everything. It was such a nice change to actually sit down with a real person who listened and cared. After that, my agent Josh and I spent a couple of days on phone calls with going over every detail to make sure I got the best rate possible. He took all the calls around my availability. He was patient, friendly, and never once made me feel rushed, even when I slowed things down on my end. After setting me up with my new auto insurance, he even called to cancel my other policy with my last insurance. They went above and beyond, and I couldn’t be happier with the switch. Highly recommend!"
We responded:
"Alex: Thank you so very much for taking the time to share in great detail your experience with us. It really makes our day over here when our customers reiterate the value we can bring form a personal touch. We do enjoy taking the time to explain all the different coverages and explore all possible discounts because the customer can make a more informed decision which benefits them . Josh is passionate about helping every step of the way including calling the competitor to cancel your policy. We welcome you to the State Farm family and look forward to continue assisting you in ways to provide exceptional service all the while finding some additional discounts. Thank you very much ! "
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Logan Psak

August 11, 2025

5  out of  5
rating by Logan Psak
"Very helpful couple of people. Got my account issues organized and had Insightful talk about a possibility in insurance upgrade!"
We responded:
"Logan: Thank you so much for taking the time to leave us a review. We love it when we have customers asking questions and being interested in learning about the products they acquire from us. The DSS plan you are in will provide you with some discounts. We are happy to put together a strategy that will serve you long term. Thank you for your business and your time in kindly sharing your experience with our agency. "
Profile photo of Anish T.Magar

Anish T.Magar

August 8, 2025

5  out of  5
rating by Anish T.Magar
"Got way better quote than my previous insurance company and i’m glad to talk to Josh who helped me made it happen."
We responded:
"Mr. Magar: Welcome to the State Farm family and thank you so much for taking the time out of your day to post a review regarding our service. Josh takes pride in seeking for ways to save customers money all the while providing exceptional coverage. We look forward to continuing to service you and your family. Thank you again ! "
Profile photo of John Lakes

John Lakes

August 1, 2025

5  out of  5
rating by John Lakes
"Adam was great today helping my wife and I decide what to do with a car on our policy that doesn't get driven. He gave us options and helped us decide what was best ."
We responded:
"John: Thank you for your 5-star review and for taking the time to mention how you felt about the services provided by Adam. We feel really good when we are able to consistently present information which best serves to protect our customers and their families. Thank you for your business! "
Profile photo of Jennifer Lakes

Jennifer Lakes

August 1, 2025

5  out of  5
rating by Jennifer Lakes
"I spoke with Adam today regarding a car on our policy that doesn’t get driven . He explained all the options and helped us decide which was best for us . Thanks so much Adam for always being there and giving us great advice"
We responded:
"Mrs. Lakes: We are very appreciative of your kind words! The details you share about the professionalism and service is something we strive for daily and when it gets recognized, it is a tremendous satisfaction. Thank you for allowing us the privilege to service your insurance needs and protect your family. Sincerely, from all of us here at Rudy Manzon State Farm."