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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Whalen

Emily Whalen

September 14, 2026

5  out of  5
rating by Emily Whalen
"Very easy to get a quote and switch coverage. Patient and reliable service. Thanks Carter!"
We responded:
"Thank you so much for the 5 stars, Emily! We really appreciate your support. Trying to make it easy and simple is what we strive for. That, and a favorable premium with the adequate protection. Thank you ! "
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Skylar Erhardt

September 9, 2026

5  out of  5
rating by Skylar Erhardt
"Amazing customer service! Everyone was so helpful!!"
We responded:
"Skylar: Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here as we strive to add value to your experience. Thank you ! "
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Mixxed Motivation

September 2, 2026

5  out of  5
rating by Mixxed Motivation
"Great experience!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Cantrella Smith

September 1, 2026

5  out of  5
rating by Cantrella Smith
"Such a wonderful experience. They recognized they could save our household money and took care of us immediately! Everything was fast and Josh explained everything to my complete understanding. Thank you guys so much!"
We responded:
"Mrs. Smith: We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We take pride in explaining the coverages. We understand we talk insurance everyday but the customer does not. It is our job to make it easy and simple all the while delivering value and great protection. Thank you !  "
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Mia Covington

August 29, 2026

5  out of  5
rating by Mia Covington
"Very helpful! Great customer service from all staff, would recommend!"
We responded:
"Thank you so much for the 5 stars, Mia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Krista Thompson

August 28, 2026

5  out of  5
rating by Krista Thompson
"Great Service!"
We responded:
"Thank you so much for the 5 stars, Krista!  It is our pleasure to serve and assist. We love ALL our customers. Thank you ! "
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Spencer Harvey

August 28, 2026

5  out of  5
rating by Spencer Harvey
"Great customer service. Very helpful"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us at the agency. We get very excited when we have our wonderful customers praise our service ! Thank you ! "
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Giselle Vaughan-smith

August 25, 2026

5  out of  5
rating by Giselle Vaughan-smith
"So good!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here at our local State Farm Agency. We strive and take pride in providing good service at a fantastic value. Thank you! "
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Kaylee Durbin

August 22, 2026

5  out of  5
rating by Kaylee Durbin
"I had a great experience."
We responded:
"Thank you so much for your kind review, Kaylee!  We appreciate your business and your feedback. We respect our customer's time and we strive and focus on making the process easy in addition to providing value. Please reach out by text, e-mail, phone or in person if you need any assistance. The second you buy a policy with our agency, you've hired myself and my entire team to work for you regarding your insurance needs. Thank you ! "
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Charles Dannelly

August 22, 2026

5  out of  5
rating by Charles Dannelly
"This was a great, quick and easy process. They answered all my question thoroughly and were helpful!"
We responded:
"Charles, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. You had great questions and took on the right strategy. We appreciate the opportunity to provide you with information, and we certainly appreciate your business. Thank you ! "
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Anthony Morgan

August 20, 2026

5  out of  5
rating by Anthony Morgan
"Great service! They made the insurance process simple and explained everything clearly. I highly recommend them."
We responded:
"Thank you so much for the 5 stars, Anthony! We really appreciate your support. Insurance is something that customers don't navigate every day and we understand that and make it our mission to make it simple. We take pride in having the customer know precisely what they are paying for and how it affects them. Thank you "
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Kailyn

August 20, 2026

5  out of  5
rating by Kailyn
"Great experience with friendly service, competitive rates, and easy communication. I’d definitely recommend them for home and auto insurance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Bundling is the best value on your premium and we encourage everyone to get a quote from us as our prices are just as you state it, "competitive". Thank you and welcome to State Farm. "
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molly smyth

August 20, 2026

5  out of  5
rating by molly smyth
"Good customer service, really helped me understand the policies. Great experience overall!!"
We responded:
"Molly: Thank you so much for your wonderful feedback of our team! We’re so glad you had a positive experience with us. When you purchase a policy with our agency, you just hired the entire team to work for you and part of that is explaining in detail your policy and anything relevant to it.  Please give us a call or send us an email if we can help you with anything additional. Thank you ! "
Profile photo of Keely Broadbent

Keely Broadbent

August 20, 2026

5  out of  5
rating by Keely Broadbent
"Great service and good prices. I would recommend!"
We responded:
"Keely: Wow, thank you for the 5-star review, Keely! We truly appreciate your support. We will always deliver great service, and our prices tend to be equally as great ! It feels good to know we can save customers money all the while providing great coverage and service. Thank you for your kind words and welcome to State Farm. "
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Tay'Shaun Linton

August 20, 2026

5  out of  5
rating by Tay'Shaun Linton
"This place is very welcoming and quick to jump to action for your insurance needs."
We responded:
"Tay'Shaun: We’re so happy to hear you had a great experience. We know how valuable people's time is and we take pride in acting fast. You hire us so we can try every time to exceed your expectations. Thank you ! "
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BL

August 14, 2026

5  out of  5
rating by BL
"My new insurance agent, Josh, just made my day! He was able to give me a quote that fits my lifestyle and not paying hundreds to an insurance agent! He was able to cut my insurance bill by almost half! I wish I would’ve called him sooner! I will recommend him to others"
We responded:
"BL Thank you for your incredible review of our agency! State Farm has positioned itself to be able to offer some very discounted premiums to our customers both new and those renewing. We have seen decreases in all sides and as many have heard we are paying dividends forward for the year of 2025. Thank you for your business and your kind words. Sincerely ! "
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Eva Jeanette

August 11, 2026

5  out of  5
rating by Eva Jeanette
"Incredibly efficient and personable staff!"
We responded:
"Eva: Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our agency. We value people's time and we are very grateful for the opportunity to serve you as well as meet and exceed your expectations. Thank you ! "
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Vernon Schlabach

August 10, 2026

5  out of  5
rating by Vernon Schlabach
"Jack was very professional and helpful."
We responded:
"Vernon: Thank you so much for your kind review. We LOVE IT when we get referrals from our current customers and we are able to provide the same quality of service and value in the premium and coverage. We are thrilled to have been able to save you lots of money and we thank you for allowing us the opportunity to assist you. A referral is the best compliment one can receive and we are grateful for you taking a chance on us via a referral. Thank you ! "
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Frederick Lester

August 7, 2026

5  out of  5
rating by Frederick Lester
"They where great and got me taken care of asap"
We responded:
"Thank you so much for your kind review, Frederick!  We know people's time is valuable and we make an effort to not waste it. If you need insurance assistance, we are just an email or call away! - Rudy Manzon, your State Farm Agent   "
Profile photo of Tabitha Carrier

Tabitha Carrier

August 3, 2026

5  out of  5
rating by Tabitha Carrier
"Josh was amazing! He is very down to earth and explains everything in detail! He is a very patient agent! He even volunteered 🙋‍♂️ to call my previous insurance and three- wayed the call so that the cancellation process of my other company and the transition to State Farm was easier involving all parties involved! Being on a fixed income, I greatly appreciate him for finding me a more affordable rate as well much more coverage on both my auto and renters policies than I had! I would definitely recommend him! Thanks Josh!"
We responded:
"Hi Tabitha, we really appreciate your review! We’re so glad you had such a positive experience with my team here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Rudy Manzon "
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Sydney Reyes

July 3, 2026

5  out of  5
rating by Sydney Reyes
"The Agent was incredibly helpful. He went over all options and was genuine
He didnt push anything in my face I did not want. He allowed me to watch the whole process myself. Highly recommend using them!"
We responded:
"Sydney: Thank you for your business and your kind words. Our technology Good Neighbor Connect is something we are very proud of and encourage every customer to participate in. It makes every step of the process absolutely transparent as the customers sees what we see. This process makes it very easy to understand the process and the product, and it eliminates plenty of questions and all doubt. We thank you for the opportunity of allowing us to interact with you via this technology. We look forward to servicing your insurance needs for many years to come. Thank you / Rudy"
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Hg Lassana

July 2, 2026

5  out of  5
rating by Hg Lassana
"Rudy was explained everything and was very helpful on understanding the process/insurance coverage."
We responded:
"Ibrahim: Thank you for your 5-star review. We take pride in explaining exactly what you are paying for. All of our customers hire our services when they purchase a policy with us, and we don't take that lightly. It is our job and our pleasure to walk you through every step of the way and handle everything related to your policy. Thank you / Rudy"
Profile photo of Evan Prince

Evan Prince

June 29, 2026

5  out of  5
rating by Evan Prince
"Super quick, friendly and efficient. I was able to get a quote for renters insurance and enroll in a renters insurance policy very easily."
We responded:
"Thank you for the amazing review, Evan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We feel the renter's policy is the best policy in the market both in value and protection. Thank you ! "
Profile photo of Sophie Looney

Sophie Looney

June 28, 2026

5  out of  5
rating by Sophie Looney
"Carter did a great job helping me switch my insurance over to state farm. He got me significantly better coverage at no additional cost!"
We responded:
"Thank you for the amazing review, Sophie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We definitely appreciate your kind words, and we sincerely appreciate how you allowed us to explain all the important details of the coverages. This allowed us to discuss how much better value and coverage you could use to protect your assets at a very attractive premium. Limits of protection are an extremely important part of insurance coverage. Thank you for the opportunity and welcome to the State Farm family. Thank You ! "
Profile photo of Liz Noonan

Liz Noonan

June 16, 2026

5  out of  5
rating by Liz Noonan
"Incredibly great service from Rudy and Josh. Explained clearly what I had to do, helped me get an affordable policy, and helped me get it immediately into effect!!"
We responded:
"Liz, thank you so much for the wonderful review and your kind words. Welcome to the State Farm family. It's a pleasure to assist and have customers such as yourself recognize the value and benefits of choosing our agency. For that, we are immensely grateful and appreciative, and we will work diligently to always uphold that standard. Thank you ! "